This privacy policy sets out how Roman Solutions Ltd uses and protects any information that you give Roman Solutions Ltd when you use this website. Roman Solutions Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Roman Solutions Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. What we collect We may collect the following information: • Name and payment details • Contact information including email address • Demographic information such as postcode, preferences and interests • Other information relevant to customer surveys and/or offers What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: • To process your order and obtain payment • Internal record keeping • We may use the information to improve our products and services • We may use your phone number and/or email address to contact you regarding products bought We will not • Sell your personal information to 3rd parties • Sign you up to our email marketing / newsletter (you will have to sign up independently via the online form) We will hold sales records and personal data permanently to help improve customer service. It is of course your right to request and modify any information we hold on record. Please either call in to our trade counter or email sales@rstools.co.uk for details. It is your right to request what data we hold for yourself – this is a free service and upon your request we can also remove all details we hold for yourself. Information Storage – 3rd Party Data Processors The following 3rd Parties we use will process some data and are fully GDPR compliant Mail Chimp Privacy Trusted Shops Privacy Google Privacy Microsoft Privacy Absolute Web Design Privacy We also hold the following data on our password protected EPOS system. Name, Address, Telephone Number(s) and Email Address This information is held locally and not shared with anyone else. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Data aggregation, analytics and profile creation We may analyse your browsing behaviour to draw inferences and create profiles about your personal preferences and behaviours. We may then use such information for the purposes described below; Behavioural advertising and cross platform targeting (a) Served by us We may use your information (including profile data) to serve you with advertising, which is relevant to you, on our websites and the websites of third parties. (b) Served by third parties on our websites Advertisers or other third parties using our website may also engage in behavioural advertising and use cookies and web beacons in the manner described above. We do not control these advertisers or other parties’ use of cookies or web beacons or what they do with the information they collect. (c) Served by third parties on third party websites We may provide your personal information (including profile data) to third parties who may then use it in combination with personal information that they have collected from you to serve you with relevant advertising on third party websites.

Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998 and superseded by GDPR 2018 • EU General Data Protection Regulation 2018 (GDPR) There is no fee payable for information requests about your personal data. If you would like to know what information we have stored about yourself please let us know via email at Sales@RStools.co.uk or visiting our trade counter. If you believe that any information we are holding on you is incorrect or incomplete this can be altered. The same as it can be requested to be removed. Integration of the Trusted Shops Trustbadge Following an order, the Trusted Shops Trustbadge is incorporated into this web page in order to display our Trusted Shops trustmark for buyers and the eventually collected reviews, as well as the Trusted Shops product offer. In balancing the various interests, this serves to safeguard our legitimate prevailing interests in an optimised marketing of our offer. The trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln. Whenever a trustbadge is called up, the web server automatically stores a so-called server log file which contains, for example, your IP address, the date and time of retrieval, the data volume transferred and the requesting provider (access data), and documents the retrieval. This access data will not be evaluated and will be automatically overwritten seven days after your visit to the page. Other personal information will only be transferred to Trusted Shops if you decide, after completing an order, to use Trusted Shops products or have already registered for their use. In this case, the contractual agreement between you and Trusted Shops applies.